Gateway Travel Plaza
  • Breezewood, PA, USA
  • Hourly
  • Part Time

Job Titles:HIE Front Desk Clerk

Hours of Operation: 7a-3p; 3p-11p; 11p-7a Weekdays; Weekends and Holidays

Primary Focus: Enthusiastically greeting; interacting & serving guests in a timely manner. Accepting reservations over the phone and in person; checking guests in and out of hotel; processing payment for room; delivering SUPERIOR customer service each and every interaction with guests; communicating with housekeeping staff for room availability; assist with set up and tear down of meeting rooms.

Secondary Tasks: Cleaning public and associate areas of the hotel; sorting, washing; drying and folding laundry (i.e. bed sheets; towels; linens, etc.); delivering clean laundry to housekeeping cart areas & maintaining a clean laundry room; cleaning pool*

*ability to swim preferred.

Cross Training Opportunities: Housekeeper; Laundry & House Attendant

 

How We Act:

 

  • Proactive
  • Courteous
  • Responsive
  • Respectful
  • No Drama

 

How We Serve:

 

  • Smile
  • Prompt Hello
  • Engaging Conversation
  • Fond Farewell

 

How We Treat Team Members:

 

  • Report to work on time as scheduled
  • Report to work and maintain a great attitude
  • Do the job you were hired to do
  • Always assist team members
  • Treat team members in a positive & respectful manner
  • Show up for work on time
Gateway Travel Plaza
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